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Sales manager and supervisor careers, jobs training courses
Training courses for sucecssful sales manager and supervisor careers!
(1) In-house Training ‘Practical retail selling skills’ - 1 day
Learn how to use the effective retail selling system? - Trainer: Miodrag KosticHow to make the first contact with customers? How to communicate the right information-message? How to up-sell, cross-sell? How to use effective sales methodology?
Result: Sales people using methodological and systematic approach to retail selling.
(2) In-house Training ‘Retail selling and customer loyalty’ - 2 days
Sell retail and gain loyal customers? - Trainers: Miodrag Kostic and Danijel TavcioskiLearn how to use successful sales methodology? How to recognize and adopt to various customer types? How to gain and keep loyal customers? Learn how to work in teams?
Result: Systematic approach to retail selling and expanding loyal customer base.
(3) In-house Training ‘Retail selling academy program’ - 3 days
Full 3 days retail selling program? - Trainers: Miodrag Kostic and Danijel TavcioskiHow to use successful sales methodology? How to recognize customer types and sell? How to gain and maintain customer loyalty? Learn how to become successful retail salesman?
Result: Sales people fully enabled to provide maximum service and customer satisfaction.
(4) In-house Training ‘Direct selling skills’ - 2 days
Improve your direct selling skills! - Trainers: Danijel Tavcioski and Miodrag KosticParadigm of direct selling – How to recognize different types of customers? Systematic selling process (10 steps) – Developing and maintaining quality relations with clients
Result: Sales staff using systemic approach to selling an care about your customers.
(5) In-house Training ‘Telephone selling skills’ - 2 days
Increase your telephone sales! - Trainers: Miodrag Kostic and Danijel TavcioskiOrganization culture, influence on communication - telephone communication – active listening - communication styles - preparing and presenting information - managing calls
Result: Sales staff using right approach to phone selling, caring for your customers.
(6) In-house Training ‘Personal selling skills’ - 1 day
Improve your personal selling skills! - Trainer: Daniel TavcioskiWhat is really the sales? What customers buy? How buyer buys? Advice in sales. How to organize sales force? Teamwork and synergy in sales. Loyalty programs..
Result: Successful sales and long term quality relationships with customers.
(7) In-house Training ‘Customer loyalty programs’ - 1 day
Create successful loyalty programs! - Trainer: Daniel TavcioskiUnderstanding relations between company and its customers. Loyalty is created by predefined scenario. Identifying key elements of customer experience
Result: Successful loyalty programs, quality relationships with customers.
(8) In-house Training ‘Convincing sales presentation’ - 2 days
Improve sales presentation skills! - Trainers: Miodrag Kostic and Danijel TavcioskiSales presentation phenomena - Informing and convincing - Preparing successful sales presentation People buy from people they love - Preparing for unpleasant situations
Result: Convincing sales presentation that insures repeated purchases.
(9) In-house Training ‘Effective sales negotiations’ - 2 days
Improve sales negotiation skills! - Trainers: Miodrag Kostic and Danijel TavcioskiWhat is negotiating in sales? Types of sales negotiation. Sales process and negotiating. Ten commandments of negotiating BATNA best alternative to negotiated agreement
Result: Successfull sales negotiation that insures customer loyalty.
(10) In-house Training ‘Sales plan and selling strategy’ - 3 days
Create your own sales plan! - Trainers: Miodrag Kostic and Danijel TavcioskiWhere are your sales? Where do you want to go? How will you get there? 50 questions + 50 right answers = better sales management + higher profit + loyal customers
(11) In-house Training ‘Customer service excellence’ - 1 day
Offer great customer service! - Trainer: Miodrag KosticCustomer service paradigm? What customers want? Five levels of customer expectancy. How is customer service managed? Pro-active listening. Solving conflict situations
Result: Better customer service and loyal customer base
(12) In-house Training ‘Telephone debt collection training’ - 3 days
Effective debt collection! - Trainers: Miodrag Kostic and Melisa Seleskovic KapicWhy is debt collection important? What is the debt collection system? How do you react to clients excuses? Why clients do not pay? How do you manage emotional states
Result: Effective debt collection and loyal customers
(13) In-house Training ‘Key account management training’ - 2 days
Key account management! - Trainers: Miodrag Kostic and Melisa Seleskovic KapicWhat is key account management? What is key accounts analyses? Who are key account managers (KAM)? Why do you loose key accounts? How do you keep key accounts?
Result: Quality relationship with your key accounts
Reservations and application: Our sales manager & supervisor careers, jobs training courses are performed in English language, according to pre-defined schedule, for groups of participants, per your individual request.
Our sales manager & supervisor careers - jobs training courses are available to sales organizations in:
Albania Tirana, Andorra Andorra la Vella, Austria Vienna, Belarus Minsk, Belgium Brussels, Bosnia and Herzegovina Sarajevo, Bulgaria Sofia, Croatia Zagreb Split Pula Rovinj, Cyprus Nicosia, Czech Republic Prague, Denmark Copenhagen, England London, Estonia Tallinn, Finland Helsinki, France Paris, Georgia Tbilisi, Germany Berlin, Greece Athens Thessaloniki, Hungary Budapest, Iceland Reykjavik, Ireland Dublin, Italy Rome Milan Napoli, Sicily Palermo, Latvia Riga, Liechtenstein Vaduz, Lithuania Vilnius, Luxembourg Luxembourg, Macedonia Skopje, Malta Valletta, Moldova Chisinau, Monaco Monaco, Montenegro Podgorica Budva Bar Kotor, The Netherlands Amsterdam, Northern Ireland Belfast, Norway Oslo, Poland Warsaw, Portugal Lisbon Romania Bucharest, Russian Federation Moscow, San Marino San Marino, Scotland Edinburgh, Serbia Belgrade, Slovakia Bratislava, Slovenia Ljubljana, Spain Madrid Barcelona, Sweden Stockholm, Switzerland Bern Geneva, Ukraine Kiev, Wales Cardiff, Algeria Algiers, Angola Luanda, Benin Porto-Novo. Botswana Gaborone, Burkina Faso Ouagadougou, Burundi Bujumbura, Cameroon Yaounde, Cape Verde Praia, Central African Republic Bangu, Chad N'Djamena, Comoros Moroni, Congo, Republic of Brazzaville, Congo, Democratic Republic of the Kinshasa, Cote d'Ivoire Yamoussoukro, Djibouti Djibouti, Egypt Cairo, Equatorial Guinea Malabo, Eritrea Asmara, Ethiopia Addis Ababa, Gabon Libreville, Gambia Banjul, Ghana Accra, Guinea Conakry, Guinea-Bissau Bissau, Kenya Nairobi, Lesotho Maseru, Liberia Monrovia, Libya Tripoli, Madagascar Antananarivo, Malawi Lilongwe, Mali Bamako, Mauritania Nouakchott, Mauritius Port Louis, Morocco Rabat, Mozambique Maputo, Namibia Windhoek, Niger Niamey, Nigeria Abuja, Rwanda Kigali, Sao Tome and Principe Sao Tome, Senegal Dakar, Seychelles Victoria, Sierra Leone Freetown, Somalia Mogadishu, South Africa Pretoria, Sudan Khartoum, Swaziland Mbabane, Tanzania Dar es Salaam, Togo Lome, Tunisia Tunis, Uganda Kampala, Western Sahara El Aaiun, Zambia Lusaka, Zimbabwe Harare, Afghanistan Kabul, Armenia Yerevan, Azerbaijan Baku, Bahrain Manama, Bangladesh Dhaka, Bhutan Thimphu, Brunei Darussalam Bandar Seri Begawan, Burma (Myanmar) Rangoon, Cambodia Phnom Penh, China Beijing Shanghai Guangzhou Shenzhen Tianjin Chongqing Hong Kong Dongguan Nanjing Wuhan Hangzhou Shenyang Harbin, East Timor Dili, India New Delhi Mumbai Kolkata Calcutta, Indonesia Jakarta, Iran Teheran, Iraq Baghdad Israel Jerusalem, Japan Tokyo, Jordan Amman, Kazakhstan Astana, Korea Seoul, Kuwait Kuwait Citym, Kyrgyzstan Bishkekm, Laos Vientianem, Lebanon Beirutm, Malaysia Kuala Lumpur, Maldives Male, Mongolia Ulan Bator, Nepal Kathmandu, Oman Muscat, Pakistan Islamabad, Philippines Manila, Qatar Doha, Saudi Arabia Riyadh, Singapore Singapore, Sri Lanka Colombo, Syria Damascus, Taiwan Taipei, Tajikistan Dushanbe, Thailand Bangkok, Turkey Ankara Istanbul, Turkmenistan Ashgabat, United Arab Emirates Abu Dhabi Dubai, Uzbekistan Tashkent, Vietnam Hanoi Ho Chi Minh City, Yemen Sana, Antigua and Barbuda St. John's, Bahamas Nassau, Barbados Bridgetown, Belize Belmopan, Canada Ottawa, Ontario Torinto, Quebec Montreal, British columbia vancouver, Costa Rica San Jose, Cuba Havana, Dominica Roseau, Dominican Republic Santo Domingo, El Salvador San Salvador, Greenland Nuuk, Grenada St. George's, Guatemala Guatemala City, Haiti Port-au-Prince, Honduras Tegucigalpa, Jamaica Kingston, Mexico Mexico City, Nicaragua Managua, Panama Panama City, St. Kitts and Nevis Basseterre, St. Lucia Castries, St. Vincent and The Grenadines Kingstown, Trinidad and Tobago Port-of-Spain, United States Washington D.C. New York Chicago LA, Argentina Buenos Aires, Bolivia La Paz Sucre, Brazil Brasilia Sao Paolo Rio de Janeiro, Chile Santiago, Colombia Bogota, Ecuador Quito, Guyana Georgetown, Paraguay Asuncion, Peru Lima, Suriname Paramaribo, Uruguay Montevideo, Venezuela Caracas
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